Frequently asked questions (FAQ)
What does Melanated Marketing, LLC do?
We are a Virginia-based digital marketing agency offering services from social media strategy, social media management, and PPC, to content marketing, copywriting, and email marketing. Web design and SEO services will be available soon.
How do I contact Melanated Marketing, LLC?
Call 703.594.6250 or send an email to info@melanatedmarketing.com. We're excited to speak with you!
Why work with us?
We generate results that connect your company directly to your customer.
How will I know hiring Melanated Marketing, LLC, was worth the investment?
Our goal is to help your business thrive! As a client, you'll receive monthly reports allowing you to track the progress of your marketing campaigns. We will periodically meet with you to assess the information and make changes when needed. Your success is always our goal.
How do I know which social media platforms are right for my company?
Leave that to us! Here at Melanated Marketing, we'll work side-by-side to find the best strategy for your brand. We will always give you honest feedback to prevent you from overextending on social media or your budget. We will offer suggestions on where we think you need to be and help you figure out the best path for your business.
How will I know if my marketing plan is working?
There are several ways to track your influence on social media. We are firm believers that all social media should lead people back to your website where you can promote your message or product. We can use several analytical tools to track website visitors and how they arrived at your site.
Can I add, change, or remove the social media platforms as needed?
Of course! You are always welcome to make changes to the services we provide in your contract . Flexibility is our middle name.
Do you create and curate all content for my social media, and do I have to provide you with anything?
Photos and/or video are always beneficial when building a professional social media campaign, but they're not always mandatory.
Can I still post content on my own?
Of course! As a client of Melanated Marketing, LLC, you'll have client access to your monthly posting schedule. You'll have the option of posting around the preset schedule or replacing the scheduled post(s).
How often do you post?
It depends on the needs and size of your company, anywhere from one day a week to every day! Quality, not quantity, is what we recommend.
What will you post?
Again, it depends! For most clients, we post a variety of content, depending on what best fits your goals and your brand. We follow the 80/20 marketing rule; eighty percent of your content engages your target audience, while twenty percent focuses on advertising. We'll share beautiful branded graphics, interesting articles, promote your successes as well as post content that leads back to your website when at all possible.
What are Melanated Marketing LLC's rates?
Our rates depend on the services and projects you need. Give us a call at 703.594.6250, or send an email to info@melanatedmarketing.com. We also invite you to complete the Contact Form located here. We'll discuss the depth of your project and which services spark your interest.
How is billing handled?
Clients are billed monthly via electronic invoice. We process payments through our secure client onboarding and billing service, Honeybook. Payments are due by the 1st of each month to begin that month's service.
Can I cancel my contract at any time?
We prepare your content in advance, so we do ask for notice by the 15th of the month if you wish to end the next month's service. Notifying us by the 15th prevents us from working on the next month's content. There is no long term commitment.
When will I be charged?
Your first invoice will be due after you sign your contract and when we start your campaign. It will cover your first month's service with us. After that, you're billed on the 1st of the month, every month.
Do you work with clients who are out of state or in another country?
We work with clients across the US. Unfortunately, we do not currently offer our services to businesses overseas.
Can we ever meet face-to-face?
Definitely! We currently prefer phone or Zoom meetings due to COVID-19 precautions, but, as restrictions lift, we would love to meet face-to-face.
Are you ready to hire a digital marketing agency to help streamline your growth? Curious about our pricing or how proper digital marketing management can grow your business? Get in touch with us today! We're happy to help.
